If your user is not using your dashboard, what can you do to change that?

Question

BlackTom AI · Accepted Answer

When considering how to improve user engagement with a dashboard, we need to evaluate the implications of each suggested action.
Option 1: 'Send endless notifications to users to remind them to use it!' This approach can backfire by annoying users, leading to notification fatigue and potential opt-outs. It typically increases friction rather than genuine engagement and shows a poor understanding of long-term user behavior.
Option 2: 'Make it personal!' Personalization tailoring features, prompts, and content to individual users' needs and contexts tends to boost relevance, usefulness, and sustained usage. By aligning the dashboard with what matters to each user, you reduce barriers to engagement and create perceived value.
Option 3: 'Make it more fancy!' Adding visual flourishes or flashy design can attract attention temporarily, but without improving usefulness or aligning with user goals, it often fails to translate into meaningful, lasting usage.
Option 4: 'Add more contents!' Simply increasing content without thoughtful organization, relevance, or prioritization can overwhelm users and dilute key information, making the dashboard harder to navigate and less actionable.
In summary, the most effective strategy focuses on relevance and user-specific value, which is captured by personalization. The other options tend to address surface-level engagement or risk overload without guaranteeing sustained usage.

ISBA 2404-MW 5:45 PM/7:35 PM Module 5 quiz

If your user is not using your dashboard, what can you do to change that?

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