When testing interface designs with users, who should you use?

Question

BlackTom AI · Accepted Answer

The question asks: When testing interface designs with users, who should you use?

First, note that the provided answer field lists 'Typical users' as the answer, but the answer_options array is empty, so there are no alternative choices to compare.

Interpreting the intent of the question in the context of usability testing: the primary goal is to evaluate how real people from the target audience interact with the interface. Therefore, the most appropriate testers are users who resemble the end users of the product, i.e., typical users who match the target demographic, skills, and contexts of use.

Explanation for the likely intended choice:
- Typical users: Using people who resemble the actual target audience helps uncover real usability issues that might arise in real use, ensuring feedback is relevant to the product’s purpose and context.

Why other unlabeled or missing options (if they existed) might be incorrect hypothetically:
- If option(s) suggested 'experts only' or 'random people with no relevance to the product' or 'only stakeholders' or 'unrepresentative users,' these would generally be less desirable because they don't reflect real user needs or typical usage patterns, leading to biased or non-actionable findings.

Important nuance:
- In usability testing, you aim for representative samples, which may sometimes extend beyond a single 'typical' profile to include edge cases, accessibility needs, and diverse backgrounds. However, the core principle remains testing with users who resemble the actual audience, rather than insiders who don’t represent typical usage.

In summary, if we infer the intended option from the provided answer, 'Typical users' aligns with standard usability testing guidance to ensure findings are relevant and actionable for real-world use.

When testing interface designs with users, who should you use?

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