9. If I run into technical problems what phone number should I call or email address should I use for assistance?

Question

BlackTom AI · Accepted Answer

{
  "reasoning": "First, I will restate the question and the available answer options to set the context: The question asks which contact method should be used for assistance with technical problems, and the options are: 1) Email: 8help@osu.edu; Phone: 614-688-HELP (4357); 2) Email: ferguson.1173@osu.edu; Phone: 6146-856-6456; 3) Email: helpme@osu.edu; Phone: 614-569-2154. Now, assessing each option in turn: Option 1 proposes Email: 8help@osu.edu and Phone: 614-688-HELP (4357). This combination looks like a centralized helpdesk contact channel (the 8help@osu.edu email and a HELP-themed phone number), which is typical for technical support lines at a university, and the digits 688-HELP resemble a common short-form for a help desk number. This pairing seems plausible as the official technical assistance contact. Option 2 lists Email: ferguson.1173@osu.edu and Phone: 6146-856-6456. The email address appears to be a personal-style address, not a shared helpdesk alias, which is unusual for official technical support contacts. The phone number 6146-856-6456 is formatted similarly to a U.S. number but the prefix and local parts do not align with typical university helpdesk patterns and may belong to an individual rather than an institutional line. This makes it unlikely to be the correct general technical support contact. Option 3 provides Email: helpme@osu.edu and Phone: 614-569-2154. While the word “helpme” is generic and could plausibly be a support contact, the email domain and structure do not clearly indicate an official university helpdesk address, and without institutional branding it’s harder to verify as the correct IT assistance channel. If the context is a university IT help desk, the official line would more consistently use a centralized 8help or similar alias rather than a generic “helpme” mailbox, reducing the likelihood that this is the correct official contact. In summary, the first option aligns with common institutional practice, presenting both a clearly labeled help email and a concise HELP-number, which is a strong cue for official technical support. The second option reads as an individual contact, which is atypical for a standardized support resource, and the third option, while plausible, is not as evidently tied to an official OSU IT helpdesk pattern as the first. Consequently, Option 1 stands out as the most suitable and likely correct contact for technical problems, whereas Options 2 and 3 appear less consistent with standard, centralized university technical support channels.} 
}

EDUTL 1901 SP2025 (13351) Q1: Syllabus

9. If I run into technical problems what phone number should I call or email address should I use for assistance?

查看解析

登录即可查看完整答案

类似问题

If you experience a technical difficulty with the course, you should contact.

The phone number to call if you have technical issues with Canvas or Respondus Monitor is 1 (833) 811-3207

If you experience issues with Respondus Monitor, all you need to do is click on the "Help" button on the bottom-left of your screen, and then choose to chat, email, or phone call.

When you are having trouble using Honorlock, who should you contact first?

Match the phone number to the correct Student Technical Support resource 1: (714) 564-6123 2: (844) 612-7428 3: (714) 564-6728

If I am experiencing technical issues for this class, who should I consider contacting? (select all that apply)

If you experience a technical problem with Canvas or another computer application, what is the first thing you should do?

Who should you contact next time if you have issues on Lockdown Browser ?

更多留学生实用工具

考试浏览器助手

风格化写作助手

论文查重助手

文献引用助手

课堂转译助手

课堂笔记助手

Quiz搜索助手

学校历年真题

智能刷题助手

智能匹配练习

希望你的学习变得更简单