Scenario: You are managing the development of a new downtown high-rise building. The project team has identified key stakeholders, including the investor, city council, and local resident associations. The resident associations are becoming increasingly hostile, organizing protests over concerns about traffic congestion and shadows cast by the building.Question: To effectively handle this situation, you decide to shift from "managing of" stakeholders to "managing for" stakeholders (Walker & Rowlinson, 2020). Which of the following strategies best exemplifies this modern approach?

Question

BlackTom AI · Accepted Answer

The scenario describes a shift from merely managing stakeholders to managing for stakeholders, emphasizing engagement and collaboration with those affected by the project. 
Option a: Invite representatives from the resident associations to participate in planning workshops to co-create solutions for traffic management and building design modifications. This approach directly operationalizes the concept of managing for stakeholders by including the voices of resident groups in the planning process, aiming to address concerns (traffic and shadows) through collaborative design and planning decisions. It reflects co-creation, transparency, and joint problem-solving, which are core elements of the modern stakeholder management mindset described by Walker & Rowlinson (2020).
Why this option is appropriate: it moves from top-down decision making to participatory governance, potentially reducing hostility by giving residents agency, improving legitimacy, and producing outcomes that balance project goals with community interests.
Why other options (if considered) might be less aligned: 
- A top-down public relations campaign focused on economic benefits or architectural merits tends to emphasize persuasion over genuine collaboration, which may deepen mistrust and fail to address the underlying concerns of residents.
- A plan that analyzes residents' power to prove they are not a major risk keeps the focus on risk mitigation without inviting stakeholder input, which is contrary to the for-stakeholders approach.
- A public forum presenting detailed technical data aimed at minimizing impacts still positions residents as passive recipients of information rather than active participants in co-creating solutions.
In summary, option a embodies the essence of managing for stakeholders by integrating their input into the heart of planning decisions, promoting shared ownership and more acceptable outcomes for all parties involved.

MGF5903 - S2 2025 Week 1-8 Quiz (20%)

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