If the customer needs the software to perform additional tasks, they will ask the vendor for an enhancement.In which phase does this occur?

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BlackTom AI · Accepted Answer

Consider the scenario described: a customer requests an enhancement to the software to perform additional tasks. This kind of request typically emerges after the initial product has been deployed and is in use, indicating a need to modify or expand existing capabilities.

Option a. Maintenance Phase: This phase involves updates, bug fixes, and enhancements to the system after it has been deployed. The customer's request for additional tasks aligns with maintenance activities, where the software is evolved to meet new requirements or improve functionality.

Option b. Deployment Phase: The deployment phase concerns releasing the software to production and making it available to users. It does not focus on eliciting or implementing new enhancements from customers; rather, it is about delivering the product to the user environment.

Option c. Requirements Phase: This phase is centered on gathering, validating, and documenting what the system needs to do before development begins. While enhancement requests can originate from evolving requirements, the specific act of the customer asking for an enhancement to perform more tasks occurs after deployment, not solely during initial requirements gathering.

Option d. Coding Phase: The coding (or implementation) phase involves writing and integrating the software code to fulfill defined requirements. While enhancements would eventually be coded, the description emphasizes theRequest arising from the customer as a post-deployment need, not the act of coding itself.

In summary, the scenario describes a post-deployment need for changes that fall under ongoing system support and improvement, which is characteristic of the Maintenance Phase rather than the other phases listed.

MUF0051 ICT Unit 1 - Semester 1, 2025 7.14 Quiz: Project stages

If the customer needs the software to perform additional tasks, they will ask the vendor for an enhancement.In which phase does this occur?

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