If the customer needs the software to perform additional tasks, they will ask the vendor for an enhancement.In which phase does this occur?

Question

BlackTom AI · Accepted Answer

When considering the lifecycle of a software project, the timing of enhancement requests is key to identifying the phase in which they arise.
Option a: 'Coding Phase' focuses on implementing the designed features. While code changes may occur, new enhancement requests from customers are not typically raised during pure coding work; they reflect needs beyond the current scope and are generally captured for future handling rather than being driven by the coding activity itself.
Option b: 'Maintenance Phase' is the stage where the product is already in use and developers monitor, fix issues, and consider enhancements requested by customers to improve functionality or adapt to changing requirements. This is the most fitting phase for capturing and addressing enhancement requests.
Option c: 'Requirements Phase' is about gathering and specifying what the system should do before development begins. While enhancement requests might originate from customers, they are usually identified after deployment and use, not during initial requirements gathering.
Option d: 'Deployment Phase' involves releasing the software to users and making it operational in the production environment. Enhancements requested post-deployment are not typically a feature of deployment itself but of post-release maintenance and evolution.

Overall, customers tend to request additional tasks or new features after the product is in use, which aligns with the Maintenance Phase as the proper context for handling enhancements.

If the customer needs the software to perform additional tasks, they will ask the vendor for an enhancement.In which phase does this occur?

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