Conflict that occurs in organisations when there are misunderstandings about what duties and behaviour are expected from persons is known as?

Question

BlackTom AI · Accepted Answer

The question asks: Conflict that occurs in organisations when there are misunderstandings about what duties and behaviour are expected from persons is known as?

Option presented: a. Role conflict.

To evaluate this, consider what each concept means in organizational context. Role conflict refers to a situation where the expectations associated with a role clash with one another or with other roles, leading to confusion about duties and appropriate behavior. This fits the idea of misunderstandings about what is expected from a person in a given position, causing conflict within the organization.

If we imagine other potential options (even though they are not provided here), role ambiguity or role stress might also be relevant terms in related questions. Role ambiguity specifically describes uncertainty about duties and expectations, while role conflict emphasizes incompatible demands from different sources. However, given the provided option explicitly states 'Role conflict', the description aligns with the notion of misaligned duties and behaviors causing organizational conflict.

In this context, the key aspect is the misalignment or clash in expectations regarding duties and behavior attached to a role, which is the core idea behind role conflict. Therefore, this option accurately captures the described conflict within organizations.

Conflict that occurs in organisations when there are misunderstandings about what duties and behaviour are expected from persons is known as?

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