Cont. from previous questions.

The market is evaluating an innovative technology that helps reduce the variation in the checkout process (i.e., CVp),

5. Will the adoption of the new technology bring down the utilization of the checkout line?

Question

Cont. from previous questions.

The market is evaluating an innovative technology that helps reduce the variation in the checkout process (i.e., CVp),

5. Will the adoption of the new technology bring down the utilization of the checkout line?

BlackTom AI · Accepted Answer

This question asks whether the adoption of a new technology that reduces variation in the checkout process (CVp) will cause the utilization of the checkout line to drop.
First, consider what CVp represents: it is a measure of process variability. A technology that lowers CVp aims to make the checkout process more consistent and predictable, which can improve flow and potentially reduce wait times, but does not automatically determine how busy the line will be (i.e., utilization).
Next, analyze the relationship between variability and utilization. Utilization is typically driven by demand relative to capacity. Even if variability decreases, demand could remain the same or even increase, which could keep utilization stable or raise it, depending on capacity adjustments and scheduling. In other words, reducing variation helps the process run smoother, but it does not by itself guarantee a reduction in how much of the checkout line is being used at any given time.
Consider potential counterarguments: if the new technology dramatically accelerates each transaction and reduces rework, throughput could rise. Higher throughput with the same demand could actually reduce bottlenecks and potentially lower utilization as a percentage of capacity, but this is not a given; it depends on how capacity scales with throughput and how demand changes. Therefore a blanket statement that utilization will decrease is not inherently supported by a CVp reduction alone.
Additionally, since the question states CVp is reduced, the impact is on variability, not directly on demand. Without explicit changes in demand or capacity, assuming a drop in utilization would be an ungrounded leap.
In summary, reducing variation in the checkout process does not automatically imply a decrease in utilization of the checkout line; utilization is a function of demand and capacity, and could remain the same, increase, or even decrease depending on how throughput and capacity evolve in response to the new technology. Therefore, the statement asserting a drop in utilization is not necessarily true, and the correct interpretation is that the claim is false.
Note: The provided data lacks answer options to evaluate other choices, so the analysis focuses on the relationship between variability reduction and utilization as described. The core idea remains: CVp reduction affects consistency and flow, not directly the level of utilization unless accompanied by changes in demand or capacity.

badm_275_120258_252912 Canvas: HW3. Queueing (Fall 2025)

Cont. from previous questions. The market is evaluating an innovative technology that helps reduce the variation in the checkout process (i.e., CVp), 5. Will the adoption of the new technology bring down the utilization of the checkout line?

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