According to Herzberg’s Motivator-Hygiene Theory, which of the following factors is most likely to increase an employee’s job satisfaction?

Question

BlackTom AI · Accepted Answer

In Herzberg’s Motivator-Hygiene Theory, job satisfaction is primarily influenced by motivational factors that relate to the work itself and opportunities for achievement, recognition, and growth. The analysis of each option follows this framework.

Option 1: 'Job security and company policies' – This falls under hygiene factors. These elements can prevent dissatisfaction if present but do not actively increase job satisfaction to a high level. They address the presence of basic conditions and organizational context rather than providing meaningful motivators.

Option 2: 'Supervision and relationships with coworkers' – While good supervision and positive coworker relationships can improve the work environment and reduce dissatisfaction, they are still classified as hygiene factors (leadership style and interpersonal relations). They are not the primary drivers of heightened job satisfaction according to the theory.

Option 3: 'Working conditions and salary' – These are also hygiene factors (physical environment and compensation). They affect dissatisfaction levels when poor, but they are not the core sources of intrinsic motivation that raise satisfaction beyond a baseline level.

Option 4: 'Achievement and recognition for good work' – This aligns with Herzberg’s motivational factors, which include achievement, recognition, the work itself, responsibility, and growth. When employees feel they have accomplished meaningful work and receive acknowledgment, their intrinsic motivation increases, leading to higher job satisfaction beyond that baseline.

To connect the reasoning: Herzberg argues that improving hygiene factors can prevent dissatisfaction, but true satisfaction and motivation come from the presence of motivators that satisfy higher-level needs such as achievement and recognition. Therefore, among the options, the one tied to intrinsic motivation—achievement and recognition for good work—most directly increases job satisfaction, while the others are more about context or maintenance rather than elevating satisfaction through intrinsic rewards.

FA25: AVIA-78 Sec 01 - Intro Aviation Mgmt Midterm Exam: Part II (In Class)**

According to Herzberg’s Motivator-Hygiene Theory, which of the following factors is most likely to increase an employee’s job satisfaction?

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