As the evening supervisor in a hospital foodservice, part of Amy's job is to monitor the quality of the meals delivered to patients. This is an example of which management function?

Question

BlackTom AI · Accepted Answer

In this scenario, Amy is overseeing the ongoing assessment of meal quality after delivery, which is a control activity aimed at ensuring standards are met. 
Option 1: Controlling. This choice matches the described task of monitoring, comparing against standards, and taking corrective action if needed to maintain quality. 
Option 2: Organizing. While organizing involves arranging resources and tasks, the specific activity of checking meal quality after delivery is not primarily about structuring work or resources. 
Option 3: Leading. Leading focuses on influencing and guiding People; while supervision can involve leadership, the key task described is measurement and adjustment of performance rather than motivating or directing people. 
Option 4: Planning. Planning is about setting objectives and deciding in advance what to do, but monitoring meal quality after it’s delivered is an execution-and-evaluation step, not the initial planning phase. 
Overall, the described duty aligns best with a control function, which centers on monitoring performance and ensuring standards are maintained.

11:709:448:01 FOOD PROD MGMT Quiz 7A-Textbook Chapter 11-Introduction to Management

As the evening supervisor in a hospital foodservice, part of Amy's job is to monitor the quality of the meals delivered to patients. This is an example of which management function?

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