Assistance for Canvas and Respondus Monitor is available through the "Help" button 24/7.

Question

BlackTom AI · Accepted Answer

Question restatement: The statement asserts that Assistance for Canvas and Respondus Monitor is available through the 'Help' button 24/7. Options: True or False.
Option 1: True. This aligns with common LMS support setups where a Help or Support feature within Canvas (and related tools like Respondus Monitor) provides access to assistance around the clock via chat, phone, or ticketing. The claim is that the Help button offers 24/7 assistance, which is consistent with expectations for essential educational technology support channels, especially during exam periods when Respondus Monitor usage spikes.
Option 2: False. This would claim that Help button support is not available 24/7. Potential misunderstandings could include thinking support is limited to business hours or that only certain components have after-hours access. However, the statement in the question explicitly asserts 24/7 availability, which contradicts the option that claims it is not always available. If someone were to experience limited hours, it would indicate a discrepancy with the stated 24/7 claim, but this option asserts the opposite of the given fact and would be incorrect.
In sum, the assertion in Option 1 is consistent with the idea of uninterrupted Help access for Canvas and Respondus Monitor, while Option 2 reflects a restrictive interpretation that conflicts with 24/7 availability. The reasoning hinges on understanding what the Help button is advertised to provide and recognizing that the False option introduces a limitation not supported by the statement.

MANAGEMENT 301-02/4/5/9 Respondus Monitor Practice Quiz- Requires Respondus LockDown Browser

Assistance for Canvas and Respondus Monitor is available through the "Help" button 24/7.

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