A research and development (R&D) team uses a centralized database of best practices and expert documents to improve product design. This is an example of:

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BlackTom AI · Accepted Answer

The scenario describes a system that centralizes best practices and expert documents to improve product design, which is characteristic of capturing, organizing, and sharing knowledge across the organization.
Option a: Executive Support System. This type focuses on high-level information and dashboards to assist senior executives in strategic decisions, not on a centralized knowledge repository for best practices. So this is not a fit.
Option b: Decision Support System. DSS helps with solving specific decision problems and often uses data analysis tools, models, and simulations. While it may utilize knowledge, its primary purpose is decision analysis, not serving as a repository of best practices and documents.
Option c: Knowledge Management System. This is designed to store, organize, retrieve, and share knowledge assets such as best practices, documents, and expert content, which aligns precisely with the described centralized database for R&D.
Option d: Transaction Processing System. TPS handles routine, day-to-day transactional data processing (like orders, payroll), focusing on data capture and processing speed rather than storing and disseminating knowledge assets.
Thus, the most appropriate classification for a centralized repository of best practices and expert documents is a Knowledge Management System.

Systems Analysis and Design (082025-TVM)

A research and development (R&D) team uses a centralized database of best practices and expert documents to improve product design. This is an example of:

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