Question at position 34 Which of the following may be a hindrance to successful knowledge management?Bonuses tied to measurable knowledge outflows and inflowsInvestment in codifying tacit knowledgeFacilitation of informal social capitalUse of single-subsidiary-based incentives

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In analyzing the options for what may hinder successful knowledge management, I’ll evaluate each choice in turn to understand its potential impact.
Option 1: 'Bonuses tied to measurable knowledge outflows and inflows' — This could create distortions. If incentives emphasize only quantified movement of knowledge (outflows and inflows), individuals may focus on metrics rather than sharing tacit knowledge, collaboration, or quality of knowledge transfer. Such incentives risk encouraging gaming of metrics or hoarding to boost apparent inflows, which can impede broader KM goals.
Option 2: 'Investment in codifying tacit knowledge' — Generally considered a positive KM activity. Codifying tacit knowledge (that is, converting know-how into accessible, explicit formats) tends to facilitate transfer, replication, and reuse. While it may be imperfect or costly, it is not typically a hindrance to KM; rather, it supports KM objectives by making knowledge more accessible.
Option 3: 'Facilitation of informal social capital' — Building informal social networks, trust, and informal exchanges is often a cornerstone of effective KM. Such social capital accelerates knowledge sharing, enables rapid problem solving, and supports learning across the organization. Therefore, this is usually a facilitator, not a hindrance, of KM.
Option 4: 'Use of single-subsidiary-based incentives' — This tends to create organizational silos and competition between subsidiaries. When incentives are aligned to a single subsidiary, knowledge may be kept within that unit to protect rewards, reducing cross-unit sharing and collaboration. This silo mentality directly undermines knowledge management by fragmenting knowledge and inhibiting global access, making it a plausible hindrance.
By weighing these effects, the option that most clearly functions as a hindrance to comprehensive KM is the misaligned, silo-driven incentive structure associated with single-subsidiary baselines, since it undermines collaboration and knowledge flow across the organization. The other options either support KM practices or are less likely to impede knowledge sharing, though they may have caveats in specific contexts.

Question at position 34 Which of the following may be a hindrance to successful knowledge management?Bonuses tied to measurable knowledge outflows and inflowsInvestment in codifying tacit knowledgeFacilitation of informal social capitalUse of single-subsidiary-based incentives

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