Part 1If "every process and every person in an organization has customers," thenPart 2
A. no customers can have both internal and external suppliers. B. external suppliers provide only to external customers. C. some customers are external and some are internal. Your answer is correct.D. internal suppliers provide products to external customers. BlackTom题目解析

Question

Part 1If​ "every process and every person in an organization has​ customers," thenPart 2
A. no customers can have both internal and external suppliers. B. external suppliers provide only to external customers. C. some customers are external and some are internal. Your answer is correct.D. internal suppliers provide products to external customers. BlackTom题目解析

BlackTom AI · Accepted Answer

Part of the prompt presents: If 'every process and every person in an organization has customers,' then Part 2
A. no customers can have both internal and external suppliers.
B. external suppliers provide only to external customers.
C. some customers are external and some are internal.
D. internal suppliers provide products to external customers. BlackTom题目解析

Option 1: 'no customers can have both internal and external suppliers.' This statement overreaches by claiming a universal separation of customer types from supplier roles. The premise only states that everyone has customers, not that customers cannot have both internal and external suppliers. There is no logical basis provided to exclude the possibility of mixed supplier relationships, so this option introduces an unnecessary absolute restriction.

Option 2: 'external suppliers provide only to external customers.' This option conflates two ideas: the nature of suppliers (external vs internal) and the audience of suppliers (external customers). The premise does not establish that external suppliers are restricted to serving only external customers, nor does it rule out external suppliers serving internal customers. The claim adds an unsupported limitation about the scope of external suppliers.

Option 3: 'some customers are external and some are internal.' This option aligns with the given idea that every process and every person has customers, which can include both internal customers (colleagues, departments) and external customers (outside the organization). It logically follows that the set of customers can be a mix of internal and external, rather than being exclusively one type. This interpretation fits the concept of internal and external customers coexisting within organizational processes.

Option 4: 'internal suppliers provide products to external customers.' This statement asserts a specific directional flow from internal suppliers to external customers. While plausible in many business contexts, the original premise does not require or imply that internal suppliers must provide to external customers. It asserts a particular supply chain direction that isn’t a necessary consequence of the given claim about customers.

In summary, option 1 incorrectly imposes a universal restriction on customer-supplier relationships, option 2 wrongly narrows the scope of external suppliers, option 4 infers a specific external-facing flow not compelled by the premise, and option 3 coherently reflects the idea that a company can have both internal and external customers within its processes.

Homework:Ch 01 Homework

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