The extent to which a consumer shows outward behavioral signs and otherwise reacts obviously to emotional experiences is called emotional _____.

Question

BlackTom AI · Accepted Answer

To begin, let's parse the question: it asks for the term describing how much a consumer shows outward behavioral signs and obvious reactions to emotional experiences.
Option 1: expressiveness. This matches the concept of showing outward emotional signals or cues, aligning with how strongly someone communicates feelings through behavior.
Option 2: flow. Flow typically refers to a state of immersion or optimal experience during an activity, not specifically to outward emotional signaling.
Option 3: focus. Focus concerns attention and concentration, not the external display of emotion, so it misses the emotional expressiveness aspect.
Option 4: attachment. Attachment describes emotional bonds or closeness between people, rather than the public display of emotional states.
Option 5: contagion. Contagion implies the spread of emotions between people or stimuli, which is about social transmission rather than an individual's own outward expressiveness.
In summary, only expressiveness directly captures the notion of outward signs and obvious reactions to emotions, while the other options refer to related yet distinct ideas such as immersion, attention, bonds, or social transmission.

MKTG-2910-2 CB quiz 5

The extent to which a consumer shows outward behavioral signs and otherwise reacts obviously to emotional experiences is called emotional _____.

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