题目
adv_370_120258_252984 Quiz 6
多项选择题
Organizations can create experiential value (which includes psychological benefits) for customers in which of the four ways: ( Choose all that apply)
选项
A.branding
B.design
C.customer experience
D.giveaways
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标准答案
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思路分析
Exploring how organizations create experiential value that includes psychological benefits, we evaluate each option against what experiential value entails.
Option 1: branding. This contributes to experiential value by shaping perceptions, emotions, and identity tied to a product or company. Strong branding affect......Login to view full explanation登录即可查看完整答案
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Which of the following is NOT important for excellent customer experience?
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"Managing customer experiences" gives a company the ability to close the gap between
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