Which of the following resources should you check before contacting the instructor with a question?

Question

BlackTom AI · Accepted Answer

When deciding where to look before reaching out to an instructor, it’s helpful to consider common places where course information and guidance are typically posted. 
Option 1: 'Course Syllabus' often contains course goals, policies, calendars, and contact norms, so it is a primary source to check for questions about expectations or grading.
Option 2: 'Announcements' are frequently used by instructors to share updates, changes, or clarifications that could answer many questions without direct contact.
Option 3: 'Technical Support' can be essential if the question is about access, submission failures, or platform issues, since problems at the technical level may be the root cause of the confusion.
Option 4: 'All of these are correct' implies that every listed resource could be relevant to consult before contacting the instructor, depending on the nature of the question and the typical structure of the course.
Considering the typical workflow in online or blended courses, prudent students check the syllabus for policies, review announcements for updates, and verify technical issues with support before escalating an inquiry to the instructor. Missteps would include assuming the instructor will address something that is already documented or solvable through a standard support channel.
Option-by-option evaluation:
- Course Syllabus: useful and often sufficient for many questions about requirements and timelines; relying on it first helps avoid redundant questions.
- Announcements: can contain errata, schedule tweaks, or guidance not reflected in the static syllabus, so checking here can save back-and-forth.
- Technical Support: essential when the question concerns access, submission problems, or platform behavior, as the root cause may be technical rather than pedagogical.
- All of these are correct: this choice recognizes that each resource serves a potentially relevant purpose, and the best approach is to review all of them as appropriate before contacting the instructor.
In summary, the most comprehensive and prudent approach is to check every relevant resource, since each one can address different facets of a question or problem, depending on its nature.

2025SpringA-X-GPH314-16235-13806 Module 1: Syllabus Quiz

Which of the following resources should you check before contacting the instructor with a question?

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