Quality planning and administration, quality training and quality control procedures are examples of

Question

BlackTom AI · Accepted Answer

In this question, we’re asked to identify which category quality planning and administration, quality training, and quality control procedures fall under.
Option 1: 'prevention costs' — This is the set of costs incurred to prevent defects before they occur, including planning, training, and quality control activities. These activities are designed to avoid problems, so this option neatly matches the concept of prevention costs.
Option 2: 'internal failure costs' — These are costs that arise from defects found before the product is shipped, such as scrap, rework, and re-inspection after production. Since the activities described are aimed at preventing defects rather than dealing with defects after they occur, this option does not fit.
Option 3: 'appraisal costs' — Appraisal costs are specifically related to evaluating products to ensure quality, such as inspection and testing during production. While related to quality, appraisal costs are about detecting quality issues rather than preventing them, so this is not the best categorization for the activities listed.
Option 4: 'replacement costs' — This term typically refers to the cost of replacing a product or component, which is not a standard category in quality cost accounting. It doesn’t describe prevention-related activities and is therefore incorrect.
Option 5: 'external failure costs' — These costs occur when defects are found after the product reaches the customer, such as returns or warranty claims. The activities in question occur before delivery, so this option is inaccurate.
Overall, the activities described—quality planning, quality administration, quality training, and quality control procedures—are characteristic of prevention costs, since their purpose is to prevent defects from occurring in the first place.

Quality planning and administration, quality training and quality control procedures are examples of

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