A course of action available to consumers when they are unhappy is:

Question

BlackTom AI · Accepted Answer

Consider the question about what a consumer can do when unhappy with a product or service. 
Option 1: private response. This is indeed a possible course of action; a consumer can contact the company directly, send an email, or use private channels to lodge a complaint without making it public. 
Option 2: all of these are possible courses of action. Given that private responses, voicing a complaint, and third-party involvement are all valid paths, this option asserts that multiple avenues exist. If any single avenue is viable, the aggregate statement that all are possible becomes true. 
Option 3: voice a response. This is another legitimate route—consumers may voice their dissatisfaction publicly or verbally, such as through a consumer review, social media post, or spoken complaint. 
Option 4: third party response. Engaging a third party, like a consumer advocate, ombudsman, or regulatory body, is also a recognized option when a direct resolution is not reached. 
In sum, each of the first, third, and fourth options describes a legitimate approach a consumer can take, and the second option correctly groups them as collectively possible. 
Therefore, the reasoning supports that all of these are possible courses of action.

SP25 MARKETNG 305 001 Exam I - Practice test

A course of action available to consumers when they are unhappy is:

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