What is a wicked problem as defined in the chapter?

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The question asks: What is a wicked problem as defined in the chapter?

Option a: 'A problem that is hard to define and has no definitive solution.' This aligns with the classic characterization of wicked problems: ill-defined, conflicting requirements, and no single, definitive solution. It captures the core idea that the problem’s boundaries and remedies are complex and contested.

Option b: 'A problem that is easily solved with data analysis.' This is misleading because wicked problems resist simple data-driven solutions; they involve messy trade-offs and value judgments, so being easily solved with data analysis is not accurate.

Option c: 'A problem with a clear solution and predictable outcome.' This contradicts the essence of wicked problems, which by definition lack clear solutions and predictable results due to their complexity and interdependencies.

Option d: 'A problem that only affects small organisations.' This is incorrect because wicked problems can affect large, small, public, or private sectors; their scale is not what defines them, but their ill-structured nature and contested remedies.

In summary, option a correctly describes a wicked problem's defining features, while options b, c, and d mischaracterize or oversimplify the concept by reducing it to data solvability, predictability, or scope instead of the inherent ambiguity and lack of definitive solution.

What is a wicked problem as defined in the chapter?

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