What is a wicked problem as defined in the chapter?

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BlackTom AI · Accepted Answer

In this question, we are evaluating the nature of a wicked problem as discussed in the chapter. 
Option a: 'A problem that is hard to define and has no definitive solution.' This framing aligns with the classic description of wicked problems: poorly defined, with no clear stopping rule, and no single optimal solution. It emphasizes both ambiguity in problem definition and the absence of a final, universally accepted answer. 
Option b: 'A problem that is easily solved with data analysis.' The term wicked implies complexity and ambiguity; if a problem were easily solvable with data analysis, it would not be characterized as wicked. This choice underestimates the inherent messiness and contested nature of wicked problems. 
Option c: 'A problem that only affects small organisations.' Wicked problems are not limited by the size of the organization they affect; they can arise in governments, communities, industries, or any context where multiple stakeholders with conflicting values are involved. This choice incorrectly narrows the scope and misrepresents the broad, systemic challenges typical of wicked problems. 
Option d: 'A problem with a clear solution and predictable outcome.' The hallmark of a wicked problem is the lack of a clear, agreed-upon solution and outcomes that are uncertain or contingent on many interdependent factors. This option directly contradicts the core concept of wicked problems. 
Overall, the options present a contrast between the essential features of wicked problems (definition ambiguity and no definitive solution) and common misunderstandings (ease of analysis, narrow scope, or predictable outcomes).

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What is a wicked problem as defined in the chapter?

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