The senior executive at Company A has decided to acquire an automated warehousing system to help with logistics and inventory management. Which value chain activity was affected by the IS in this case?

Question

BlackTom AI · Accepted Answer

To approach the question, I’ll map the scenario to the value chain activities and consider where an automated warehousing system would have the most direct impact.
Option a. Inbound Logistics: This choice focuses on receiving, handling, and storing raw materials or goods as they enter the firm’s operations. An automated warehousing system directly streamlines receiving, put-away, and inventory control, which are core components of inbound logistics. The system enhances accuracy, speed, and visibility of goods as they come into the warehouse, making this the most directly affected activity.
Option b. Sales and Marketing: This activity relates to generating demand and managing customer relations. While warehouse efficiency can support order fulfillment, sales and marketing themselves are not the primary target of an automated warehousing system. The IS in this case serves operational readiness and accuracy rather than demand generation.
Option c. Human Resources: HR concerns attracting, developing, and maintaining workforce capabilities. An automated warehouse might influence staffing needs or training, but the core value-chain focus of the system is not HR processes. Hence this is not the primary area affected by the IS described.
Option d. Operations: This broad category includes the day-to-day processes that transform inputs into outputs, in which warehousing and distribution are part of operations. While there is overlap—warehousing is indeed an operational function—the more precise value-chain activity specifically targeted by automation in receiving and stocking goods is inbound logistics. Therefore, operations is a less exact fit for the direct impact described.
In summary, the automated warehousing system most directly enhances the inbound logistics activities of receiving and managing inventory as goods enter the company, which explains why inbound logistics is the correct focus. The other options describe related areas but do not capture the primary function affected by automating warehousing processes.

COMM1180-Value Creation T1/2025

The senior executive at Company A has decided to acquire an automated warehousing system to help with logistics and inventory management. Which value chain activity was affected by the IS in this case?

View Explanation

Log in for full answers

Similar Questions

The value chain portrays a combination of primary and support activities utilized by an organization to design, produce, market, deliver, and support its products.

Whatever strategic approach is adopted by a company to deliver value, it nearly always requires

A value chain for an industry sets forth

Question at position 11 Which of the following would not be considered a primary value chain activity for the car manufacturer Toyota?Pricing and communication strategiesCustomer service and repair facilitiesProfessional development and performance management servicesReal time point of sale systems

Which of the following primary activities of a firm corresponds to its support activity of human resources?

Question at position 18 Which is not part of the value chain in a company Customer ServiceMarketing Operations BlackTom题目解析

More Practical Tools for Students Powered by AI Study Helper

Homework AI Solver

Stylized AI Paper Writer

Plagiarism Checker Assistant

Citation AI Academic Writing Tool

In-Class Translation Assistant

AI Note Generator

AI Quiz Answers

Past Exam Questions from University Test Bank

Smart Practice Assistant

Adaptive Practice

Making Your Study Simpler