Which one of the following user stories is a complete user story with all the required detail?

Question

BlackTom AI · Accepted Answer

To determine which option represents a complete user story with all required detail, I will evaluate each choice against the core components of a well-formed user story: the role, the goal or desire, and the expected benefit.
Option 1: None of the responses. This would be correct only if none of the listed options satisfied the criteria of a complete user story. Since at least one option appears to align with the standard format, this choice is unlikely to be the complete correct answer.
Option 2: 'Taxpayers hate calculating their tax, so they want someone else to calculate it for them.' This option expresses a sentiment or preference but lacks a specific user role, a concrete goal, and a measurable benefit. It also introduces a bias (hating) rather than state a clear user need tied to an action and value.
Option 3: 'As a taxpayer, the Tax Officer should calculate my tax debt using Web based systems.' Here, the actor is specified as the taxpayer, but the action is framed around another role (the Tax Officer) performing the calculation, which misplaces ownership and the user story’s intent. It does not clearly state the user’s goal or a direct benefit to the user.
Option 4: 'As a taxpayer, I want to have my tax debt automatically calculated for me, so that I do not have to do it manually, which is error prone.' This option clearly identifies the user (As a taxpayer), the goal (automatic calculation of tax debt), and the benefit (avoid manual calculation and reduce errors). It also implies acceptance criteria implicitly (automation leads to correctness and efficiency) and presents a concise, testable outcome.
By evaluating the structure, only Option 4 delivers the complete triad of user role, goal, and expected benefit in a natural, actionable form. The other options either lack a proper ownership, fail to state a concrete goal, or describe the task in a way that does not clearly tie to a user-centric outcome. The reasoning highlights common pitfalls: confusing who performs the action, focusing on emotions rather than needs, or omitting a tangible value for the user.
In summary, Option 4 stands out as the complete user story because it satisfies the essential elements in a coherent and testable manner, whereas the other choices fall short in ownership, clarity of goal, or the linkage to value for the user.

Which one of the following user stories is a complete user story with all the required detail?

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