Questions

CMP-1051-002 - 11787 - 202501 Mid-Term Theory Exam

Matching

Match the task with the step in the troubleshooting process. 1: Test your theories one at a time. 2: Run diagnostic tools. 3: Provide the customer with all paperwork. 4: Divide larger problems into smaller problems that can be analyzed and solved individually. 5: Reboot the computer and verify full system functionality. 6: Conduct research based on the symptoms.

Options

A.Step 2

B.Step 6

C.Step 1

D.Step 3

E.Step 4

F.Step 5

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Step-by-Step Analysis

Understand the task: we are matching each statement to the corresponding step in a troubleshooting process, choosing among the options labeled Step 2, Step 6, Step 1, Step 3, Step 4, Step 5. Statement 1: 'Test your theories one at a time.' - Why Step 2 (Option 'Step 2') fits: The idea of testing theories incrementally aligns with the systematic verification of each probable cause, one at a time, which is a core element of controlled experimentation in troubleshooting. - Why not Step 6: Step 6 would correspond to documenting results or closing the case, not the active testing of theories. - Why not Step 1: Step 1 typically involves gathering symptoms or establishing a baseline, not the iterative testing of theories. - Why not Step 3: Step 3 tends to focus on implementing a proposed fix or validating a theory through a concrete test, but the phrasing here emphasizes the sequential testing itself, which is more directly Step 2 in this scheme. - Why not Step 4: Step 4 usually involves planning or implementing a solution, not the ongoing theory testing. - Why not Step 5: Step 5 is typically about verification after a solu......Login to view full explanation

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