Question9 For the purpose of recording project lessons learned, you are analyzing the major delay in the project schedule. The root cause of the delay was a demonstration done by a group of green initiative supporters. They were unhappy because their representatives were not informed about all of the arrangements that you are taking to protect the environment. What could you and your team have done better to prevent this from happening?Select one alternative: A clearer communication management plan A more accurate risk response planning A better project management plan A more accurate stakeholder identification and engagement ResetMaximum marks: 1

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BlackTom AI · Accepted Answer

The question asks what the team could have done better to prevent a stakeholder-related disruption in a project, specifically involving green initiative supporters whose representatives felt uninformed about environmental protections.
Option 1: 'A clearer communication management plan' — While a clearer communication plan helps ensure messages are delivered, it focuses on the mechanics of communication rather than who needs to be engaged. It could mitigate some issues, but it doesn’t directly address identifying the right stakeholders and their informational needs.
Option 2: 'A more accurate risk response planning' — This would improve how risks are handled after they are known, including responses to environmental concerns, but it presupposes the risk has already been identified. The core problem here is that stakeholders were not adequately identified or engaged early enough, which is upstream of risk response.
Option 3: 'A better project management plan' — A more comprehensive management plan could cover many aspects, but it is too broad and does not specifically target engagement of stakeholders who were dissatisfied with being informed about environmental protections. It wouldn’t directly address the root cause of the communication gap with these stakeholders.
Option 4: 'A more accurate stakeholder identification and engagement' — This option directly targets the root cause: failing to identify relevant stakeholders (green initiative supporters and their representatives) and engaging them appropriately to inform them about arrangements to protect the environment. Proper stakeholder analysis and engagement plans help prevent surprises, improve buy-in, and reduce delays caused by stakeholder pushback.
In summary, while the other options offer useful improvements in communication processes, risk handling, and project governance, the described delay stems from inadequate identification and engagement of stakeholders. Therefore, the most fitting corrective action is to enhance stakeholder identification and engagement to ensure all affected groups are consulted and informed about environmental protections and related decisions.

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