The average length of stay of guests at the Ultra Resort is six days. To avoid losing revenue from no shows during peak season, the resort requires guests to pay room charges in full before their day of arrival. This type of reservation is best described as:

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The scenario describes a reservation policy where guests are required to pay the total room charges before their arrival to prevent revenue loss from no-shows. This is a payment arrangement tied to the reservation itself rather than a policy about timing on the day of arrival.
Option a: 'a. prepayment' — This label accurately captures the idea of paying in full before the stay, which is exactly what the description specifies. It aligns with common hospitality terminology for collecting payment upfront to guarantee the booking.
Option b: 'b. 6 p.m.' — This is irrelevant to the concept of payment type. It seems to reference a time on the day of stay and does not describe how payment is handled or due in advance.
Option c: 'c. corporate' — This term usually describes a booking type or rate category tied to business accounts or company accounts, not the method or timing of payment. It does not explain paying in full before arrival.
Option d: 'd. advance deposit' — While related to up-front payments, this term typically refers to a partial payment held as security rather than paying the full amount. Since the scenario specifies payment in full before arrival, 'advance deposit' does not precisely match.
In sum, the best descriptor for paying the entire charge before arrival to prevent no-shows is prepayment, whereas the other options either misstate the payment timing, booking type, or the extent of the payment.

25_2 FO233 Front Office Management and Operations

The average length of stay of guests at the Ultra Resort is six days. To avoid losing revenue from no shows during peak season, the resort requires guests to pay room charges in full before their day of arrival. This type of reservation is best described as:

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