What is the main purpose of quality assurance (QA)?

Question

BlackTom AI · Accepted Answer

When considering the main purpose of quality assurance (QA), it's helpful to look at what QA aims to achieve in a generic product development or manufacturing context.
Option 1: 'To improve and measure product quality' directly captures the core aim of QA, which is to enhance quality and establish metrics to assess it over time, ensuring processes meet defined standards.
Option 2: 'To meet client specifications' is a related objective, since meeting specs is often a requirement for quality, but it is not the overarching purpose of QA itself; meeting specs is typically a concrete goal that QA helps verify, not the fundamental purpose at the concept level.
Option 3: 'To deliver on time' concerns scheduling and project management. While QA activities can influence timeliness by reducing defects and rework, delivering on time is not the primary focus of QA; it is a broader project objective that QA supports indirectly.
Option 4: 'To find user mistakes' sounds like a duty of testing or user experience evaluation, but QA encompasses more than locating user errors; it involves preventing defects and improving processes to raise overall quality rather than solely identifying mistakes after deployment.
In summary, the most accurate articulation of QA's main purpose is the ongoing improvement and measurement of product quality, with other options describing related outcomes or activities that QA can influence but do not define its core aim.

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What is the main purpose of quality assurance (QA)?

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