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题目
BUSML 3380 AU2025 (2039) Terms and Definitions - Set 3
匹配题
Match the term to the appropriate definition. 1: Measures the experience of the customer. 2: The cost of the output. 3: Sales volume, units of inventory, etc. 4: The quality of output and the revenue generated. 5: Combines measures in the form a ratio. 6: Focus on the performance of the logistics firm. 7: Combines two or more metrics.
选项
A.Index
B.Effectiveness
C.External metrics
D.Efficiency
E.Internal metrics
F.Metric
G.Measure
查看解析
标准答案
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思路分析
We start by restating the task: we are matching seven definitions to seven terms provided in the options.
Option list (terms to pair with definitions):
- Index
- Effectiveness
- External metrics
- Efficiency
- Internal metrics
- Metric
- Measure
Definition 1: Measures the experience of the customer.
- Why External metrics fits: The customer experience is something observed outside the internal operations of the firm; it concerns customers and external stakeholders, so the term that best captures this broader external perspective is External metrics. The other terms are less aligned with customer experience specifically (for example, Effectiveness relates ......Login to view full explanation登录即可查看完整答案
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为了让更多留学生在备考与学习季更轻松,我们决定将Gold 会员限时免费开放至2025年12月31日!