Question at position 13 According to Hayes and Wheelwright which stage of operations is inward-looking with very little contribution towards competitive success.Stage 1Stage 2Stage 3Stage 4Clear my selection

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Question restatement: According to Hayes and Wheelwright, which stage of operations is inward-looking with very little contribution towards competitive success? Options: Stage 1, Stage 2, Stage 3, Stage 4.
Option 1: Stage 1. This stage is typically described as inward-looking, focusing on meeting basic internal needs with minimal impact on the company's competitive position. It represents limited alignment with external strategic goals and a low contribution to competitive advantage.
Option 2: Stage 2. Here the function becomes more internally efficient and begins to support operations, but it remains largely focused on internal performance rather than shaping competitiveness externally. It has greater influence than Stage 1, yet is not primarily outward-facing.
Option 3: Stage 3. At this stage, the operations function starts to be more externally oriented, providing active support to the business strategy and aligning with market needs. The contribution to competitiveness increases compared to earlier stages.
Option 4: Stage 4. This is the most advanced, where operations drive the competitive agenda externally, collaborating with customers and suppliers and shaping strategic decisions. It is outward-looking and highly contributory to competitive success.
In terms of the description 'inward-looking with very little contribution towards competitive success,' Stage 1 best matches this characterization, while the remaining stages progressively add external orientation and greater strategic impact.

Question at position 13 According to Hayes and Wheelwright which stage of operations is inward-looking with very little contribution towards competitive success.Stage 1Stage 2Stage 3Stage 4Clear my selection

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Question at position 13 According to Hayes and Wheelwright which stage of operations is inward-looking with very little contribution towards competitive success.Stage 1Stage 2Stage 3Stage 4Clear my selection

View Explanation

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