If I have an issue with the proctoring service during my assessment, I will contact Honorlock Support at https://honorlock.com/support
Links to an external site.
.

Question

If I have an issue with the proctoring service during my assessment, I will contact Honorlock Support at https://honorlock.com/support
Links to an external site.
.

BlackTom AI · Accepted Answer

The prompt presents a single statement about what to do if there is an issue with the proctoring service during an assessment, directing the student to contact Honorlock Support at a given URL.
First, we assess the reliability and relevance of the action described: contacting the support team when an issue arises is a common and recommended troubleshooting step for many online proctoring services, including Honorlock. This aligns with typical guidance to reach out to the service provider for technical problems, account issues, or platform glitches.
Second, we consider the phrasing of the directive: it provides a direct link to the Honorlock support page, which is appropriate for obtaining official assistance, troubleshooting steps, or submitting a ticket. This is consistent with standard procedures that direct users to the vendor’s support resources rather than external or informal channels.
Third, if we think about potential counterpoints (i.e., why this would be false), we would expect an alternative instruction such as contacting an instructor, the institution’s tech help desk, or a different support channel. However, the given statement specifically names Honorlock Support and a direct link, which reduces ambiguity about where to seek help and makes the guidance sound.
Fourth, in evaluating the completeness of the guidance: while the statement correctly points to Honorlock Support, a robust recommendation might also include additional steps like noting the issue with time stamps, error messages, and system checks. The absence of these extras does not invalidate the core instruction to contact official support.
Fifth, since no alternative options are provided in this item (e.g., a False option), we cannot compare against other statements. The analysis here focuses on whether the proposed action (contact Honorlock Support via the provided link) is reasonable and appropriate for proctoring issues, which supports the notion that the statement is a valid course of action.
In summary, the guidance to contact Honorlock Support at the specified URL when encountering a proctoring issue is a sensible and appropriate response, and this reasoning supports treating the statement as a correct action plan in the context of proctoring problems.

ACCT 2051 (070) Honorlock Practice Quiz

If I have an issue with the proctoring service during my assessment, I will contact Honorlock Support at https://honorlock.com/support Links to an external site. .

View Explanation

Log in for full answers

Similar Questions

I understand that if any technical difficulties resulting in lost information occur while taking my online proctored exam, I may be required to retake the exam.