Which of the following states that good working conditions will keep employees at a job but won’t make them work harder?

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The question asks which theory states that good working conditions will keep employees at a job but won’t make them work harder.
Option 1: Reinforcement Theory. This theory focuses on how behavior is shaped by consequences (rewards or punishments) and therefore explains how to encourage or discourage certain actions, rather than distinguishing between maintenance (keeping people at work) and growth (increasing effort). It does not specifically separate job retention from increased effort via working conditions.
Option 2: Motivator-Hygiene Theory. This is Herzberg’s two-factor framework. It distinguishes hygiene factors (like working conditions, salary, company policy) that prevent dissatisfaction but do not motivate higher performance, from motivators (like achievement, recognition, challenging work) that actively increase motivation and effort. Therefore, good working conditions are hygiene factors that keep people employed but don’t push them to work harder.
Option 3: Hawthorne Studies. These studies highlighted how social factors and attention can affect productivity, showing that being observed or part of a group can influence performance. While informative about workplace dynamics, they do not specifically claim that good conditions keep people but don’t increase effort in the general, theoretical sense described.
Option 4: Hierarchy of Needs. Maslow’s model describes progressive needs from basic physiological to self-actualization. While meeting certain needs can reduce frustration, the theory does not draw a strict line that good working conditions alone will retain employees without boosting effort, as motivation is tied to different levels of needs and their satisfaction.
In summary, only the Motivator-Hygiene Theory cleanly separates the maintenance effect of hygiene factors (such as good working conditions) from true motivators that would increase the intensity of effort, aligning with the statement given in the question.

2025SU BSN 100 01 Quiz: Chapter09

Which of the following states that good working conditions will keep employees at a job but won’t make them work harder?

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