The role of the controlling function in the management process is:

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BlackTom AI · Accepted Answer

The question asks about the role of the controlling function in the management process, so we must evaluate what each option implies in relation to controlling.
Option a: 'to ensure results.' This aligns with the core purpose of controlling: comparing actual performance with planned standards, identifying deviations, and taking corrective actions to ensure that goals are achieved. It captures the essence of monitoring, evaluation, and adjustment that controlling entails.
Option b: 'to create structures.' Creating structures is typically associated with organizing or designing the formal framework of the organization, not with controlling. Controlling uses existing structures to measure performance rather than creating them.
Option c: 'None of the options.' Since option a correctly describes the controlling role, saying none of the options would be incorrect because there is a valid description among the choices.
Option d: 'to inspire effort.' Inspiring effort is primarily linked to leadership and motivation, which motivate people, whereas controlling focuses on measurement and corrective action to ensure results, not on motivation per se.
In summary, option a accurately reflects the controlling function, while the other options describe responsibilities more closely tied to other managerial functions (organizing, leadership/motivation) or are inaccurate given the description of controlling.

2025 A STD GBUS1201 Management

The role of the controlling function in the management process is:

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