The HR department at a company oversees talent development at the firm. As the firm grows and recruits more employees, overseeing individual training programs has become too much for the HR staff to handle. Which application should the HR department use to help with employee training?

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BlackTom AI · Accepted Answer

In this scenario, the organization is seeking a tool to support employee training as the company grows and individual training programs become unwieldy to manage.
Option 1: a management information system. MIS focuses on providing general operational and management reports about an organization’s basic operations; it is not specialized for delivering or tracking employee training.
Option 2: a learning management system. This is the system designed specifically for administering, delivering, and tracking training and development activities for employees. It supports course creation, enrollment, progress tracking, assessments, and reporting, making it the most appropriate choice for scalable training as headcount increases.
Option 3: a customer relationship management system. CRM systems are geared toward managing interactions with customers, sales pipelines, and marketing activities rather than internal employee training, so they do not directly address training needs.
Option 4: an applicant tracking system. ATSs are focuses on recruiting and candidate management; they help with posting jobs and screening applicants, not with ongoing employee training management.
Option 5: a decision support system. DSS aids in making business decisions by analyzing data and modeling scenarios; it is not the core tool for administering or tracking training programs.
Overall, the learning management system stands out as the clear fit for organizing, delivering, and monitoring employee training across a growing workforce, compared with the more general or unrelated functions of the other systems.

The HR department at a company oversees talent development at the firm. As the firm grows and recruits more employees, overseeing individual training programs has become too much for the HR staff to handle. Which application should the HR department use to help with employee training?

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