Question at position 23 The terms knowledge management and information management can be used interchangeably. TrueFalse

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Question at position 23: The terms knowledge management and information management can be used interchangeably. True or False?

Option 1: True. This claim asserts that the two terms are interchangeable. In practice, this is misleading because knowledge management (KM) and information management (IM) emphasize different assets and processes. KM focuses on the creation, capture, sharing, and strategic use of knowledge, including tacit knowledge held by people, communities of practice, and organizational memory. It deals with turning knowledge into actionable insights and fostering learning across the organization. IM, by contrast, concentrates on the handling of information and data, its storage, retrieval, governance, and lifecycle management within information systems. While KM and IM overlap and influence each other, they are not synonymous; KM tends to address the broader, value-generating management of knowledge assets, whereas IM concentrates on information as a resource and its management through technology and processes. Therefore, labeling them interchangeable would overlook the distinct focus on tacit versus explicit knowledge and on learning-driven outcomes that characterize KM.

Option 2: False. This statement correctly reflects that knowledge management and information management are related but not identical concepts. Discussions of KM emphasize how knowledge assets—both tacit (know-how, experience) and explicit (documented information)—are created, shared, and used to improve decision-making and innovation. IM emphasizes managing information as a resource, often centered on data governance, information lifecycle, metadata, data quality, and information systems. Because KM adds a strategic, human, and learning-oriented dimension beyond mere information handling, the two terms should not be treated as interchangeable. Misconceptions arise when one assumes that information management fully substitutes for knowledge management, ignoring the added value of knowledge creation, socialization, and organizational learning that KM focuses on.

Question at position 23 The terms knowledge management and information management can be used interchangeably. TrueFalse

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