Questions
Questions

KSB-111-003.2025F Exam #2 - KSB 111 (Liederman)

Single choice

When interviewing customers, which of the following are examples of good interview questions techniques?

Options
A.Asking questions to understand their pain
B.Not listening to their answers because you are thinking about your next question
C.Asking leading questions
D.Angle to pitch your product
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Step-by-Step Analysis
When evaluating interview techniques for customer interviews, we examine how each option aligns with best practices for gathering useful, honest information. Option 1: 'Asking questions to understand their pain' — This is a strong, customer-centric approach. It focuses on uncovering the customer’s ......Login to view full explanation

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