Questions

252_2HO006_Rooms Division Management

Multiple choice

Typically, a guest might be tired and not in the mood to cover all aspects of their room, might already be familiar with it, or simply travels a lot.When performing rooming, the employee may adjust the presentation of the room to the guest to offer a more tailored/speedy service.Nonetheless, a few features of the room are extremely important to present to avoid potential guest issues. Select the corresponding features(multiple answers)

Options

A.a. Entertainement system

B.b. Minibar & complimentary items

C.c. Safety box

D.d. How to flush the toilets

E.e. Electric switches

F.f. Activating hot and cold water in the shower

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Step-by-Step Analysis

Begin by unpacking the scenario: when presenting a room to a guest, the most crucial aspects are those that affect safety, basic operations, and immediate usability. Option a: Entertainment system. While it may enhance comfort, it is not essential for preventing guest issues or enabling basic room use, especially w......Login to view full explanation

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