Which part of the feedback formula creates a moment of buy-in for the recipient?

Question

BlackTom AI · Accepted Answer

To tackle this question, I’ll evaluate what each component of a feedback formula typically does and how it contributes to recipient engagement.
Option: Question — Asking a question can engage the recipient and prompt reflection, but on its own it may not secure immediate agreement or a sense of commitment. It’s often used to surface needs or clarify understanding rather than to generate buy-in at a concrete moment.
Option: Micro-yes — A micro-yes refers to a small, incremental affirmation from the recipient, such as agreeing to a minor point or expressing willingness to take a small next step. This creates momentum and a moment of buy-in within the conversation, making the recipient feel seen and moving them toward larger commitments. It’s a targeted mechanism to establish agreement without requiring a big leap.
Option: Data point — Providing data points can inform and persuade, but data alone may not produce a moment of personal buy-in. Without a way to translate data into agreement or next steps, the recipient might acknowledge the information without feeling compelled to act.
Option: Impact statement — An impact statement describes the potential effects or outcomes of a course of action. While it can be persuasive and illustrative, it does not inherently secure an immediate small yes from the recipient. It tends to be more future-oriented and rhetorical rather than a moment of active buy-in.
In summary, the design of a feedback interaction often aims to secure a quick, lightweight commitment that maintains engagement and progress. While each element has value in guiding understanding and decision-making, the mechanism most directly associated with creating that initial moment of agreement is the micro-yes, because it produces a tangible, incremental affirmation that propels the conversation forward.

KSB-112-001.2025S Class 4 Entrance Ticket Quiz - The Secret to Giving Great Feedback

Which part of the feedback formula creates a moment of buy-in for the recipient?

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