Enterprise resource planning systems take a/an _____ view of the overall organisation.

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BlackTom AI · Accepted Answer

The question asks about the perspective that enterprise resource planning (ERP) systems take regarding the organization as a whole.
Option a: 'user's' focus would be too narrow; ERP systems are not primarily described as taking a user-centric view, since they integrate across many users and functions.
Option b: 'management' perspective emphasizes strategic or administrative levels, but ERP aims to integrate operational processes across the enterprise, not only management views.
Option c: 'functional' view focuses on individual business functions (like HR, finance, manufacturing) in isolation; ERP systems actually seek to integrate these functions rather than treat them separately.
Option d: 'business process' view captures the end-to-end workflows that span multiple departments and systems; ERP systems are designed to support and optimize cross-functional processes across the entire organization.
Therefore, when considering how ERP systems are described in terms of organizational perspective, the description that best fits is a view aligned with business processes, since ERP aims to enable integrated, process-oriented operations across the enterprise.

Enterprise resource planning systems take a/an _____ view of the overall organisation.

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