Enterprise resource planning systems take a/an _____ view of the overall organisation.

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BlackTom AI · Accepted Answer

The question asks about the perspective or view that Enterprise Resource Planning (ERP) systems take of the overall organisation.
Option a: 'user's' — This is not aligned with ERP's scope. ERP systems are designed to integrate and coordinate across the entire organisation, not just the perspective of individual users or their personal viewpoints. Therefore this option is not appropriate.
Option b: 'management' — While ERP systems support management through integrated data and processes, the term 'management view' is too narrow. ERP aims to reflect processes and data across many functions, not solely management’s vantage point.
Option c: 'functional' — A functional view focuses on individual departments like HR, finance, or manufacturing in isolation. ERP systems deliberately break down silos to provide cross-functional integration, so a purely functional view would be inadequate.
Option d: 'business process' — This option captures the essence of ERP systems: they are designed to model and support end-to-end business processes that span multiple departments. ERP integrates information and workflows across the organisation to optimize processes, rather than seeing the organisation from a single user, management, or functional perspective.
Therefore, each incorrect option falls short because they either isolate the viewpoint (user, management, or function) or miss the process-oriented, cross-functional integration hallmark of ERP; the process-oriented, organisation-wide perspective best fits the purpose of ERP systems.

INFS5602-Digital Capabilities for Bus - T3/2025

Enterprise resource planning systems take a/an _____ view of the overall organisation.

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