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Question at position 1  Based on the video IDEO shopping cart, match the design thinking process with the statements. Prompt 1<div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">observe </span><span style="color: black;">grocery trolleys in </span><span style="color: black;">use </span></span> </div> <p><br></p>Answer for prompt 1 <div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">observe </span><span style="color: black;">grocery trolleys in </span><span style="color: black;">use </span></span> </div> <p><br></p>[input]Prompt 2<div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: small; font-style: normal; white-space: normal; margin-top: 0pt; margin-bottom: 0pt; margin-left: 0.31in; text-indent: -0.31in; text-align: left; direction: ltr; "> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">watch, meet </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">and </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">speak </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">with those who use, buy, and repair shopping </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">trolleys</span></span> </div> <p><br></p>Answer for prompt 2 <div style="color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: small; font-style: normal; white-space: normal; margin-top: 0pt; margin-bottom: 0pt; margin-left: 0.31in; text-indent: -0.31in; text-align: left; direction: ltr; "> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">watch, meet </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">and </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">speak </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">with those who use, buy, and repair shopping </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; color: black;">trolleys</span></span> </div> <p><br></p>[input]Prompt 3<div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">get </span><span style="color: black;">back together to share what the real </span><span style="color: black;">problems are</span></span> </div> <p><br></p>Answer for prompt 3 <div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">get </span><span style="color: black;">back together to share what the real </span><span style="color: black;">problems are</span></span> </div> <p><br></p>[input]Prompt 4<div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">identify </span><span style="color: black;">the inner </span><span style="color: black;">needs</span></span> </div> <p><br></p>Answer for prompt 4 <div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">identify </span><span style="color: black;">the inner </span><span style="color: black;">needs</span></span> </div> <p><br></p>[input]Prompt 5<div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">work </span><span style="color: black;">together to generate new </span><span style="color: black;">alternatives</span></span> </div> <p><br></p>Answer for prompt 5 <div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-size: small; font-family: arial, helvetica, sans-serif;"><span style="color: black;">work </span><span style="color: black;">together to generate new </span><span style="color: black;">alternatives</span></span> </div> <p><br></p>[input]Prompt 6<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; "><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><span style="color: black;">take the prototypes </span><span style="color: black;">to the real users </span></span></p> <p><br></p>Answer for prompt 6 <p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; "><span style="font-family: arial, helvetica, sans-serif; font-size: small;"><span style="color: black;">take the prototypes </span><span style="color: black;">to the real users </span></span></p> <p><br></p>[input]Prompt 7<div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-family: arial, helvetica, sans-serif; font-size: small;"><span style="color: black;">receive </span><span style="color: black;">feedback and co-create for a final </span></span> <span style="font-size: 18.0pt; font-family: Calibri; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">solution</span> </span> </div> <p><br></p>Answer for prompt 7 <div style="margin-top: 0pt; margin-bottom: 0pt; margin-left: .31in; text-indent: -.31in; text-align: left; direction: ltr; "> <span style="font-size: 18.0pt;"></span> <span style="font-family: arial, helvetica, sans-serif; font-size: small;"><span style="color: black;">receive </span><span style="color: black;">feedback and co-create for a final </span></span> <span style="font-size: 18.0pt; font-family: Calibri; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: small;">solution</span> </span> </div> <p><br></p>[input]Possible answersdevelop Discover definedeliveriterate

Options
A.develop
B.Discover
C.define
D.deliver
E.iterate
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Step-by-Step Analysis
First, we examine the overall task: we need to match each design thinking prompt with the correct verb that represents its phase, using the given answer keys: Discover, Define, Develop, Deliver, Iterate. The options presented are five verbs, and for each prompt we must explain why a particular option is correct or incorrect. Option set: develop, Discover, define, deliver, iterate Prompt 1: “observe grocery trolleys in use” - Why this option and not others: The act of observing users and their interactions is the initial exploration step in design thinking, aimed at uncovering user needs and context. This aligns with the Discover phase. If we chose develop, define, deliver, or iterate, these imply later stages of prototyping or refinement, which are not about initial observation. Therefore, Discover is the correct fit for Prompt 1, and the other verbs misplace the activity in later stages. Prompt 2: “watch, meet and speak with those who use, buy, and repair shopping trolleys” - Why this option is correct: This prompt emphasizes direct engagement and empathy with users and stakeholders to understand experiences and pain points. Engaging with people is central to Discover, the empathize/resea......Login to view full explanation

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