Tracy created a detailed action plan for her staff. She has allocated each objective to a staff member and provided them with the resources they need to complete their tasks. Now Tracy is having regular meetings with her staff to monitor the progress they are making towards their success criteria. Which function of POLC best describes what is Tracy doing currently?

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BlackTom AI · Accepted Answer

The question presents a scenario where Tracy has already created a detailed action plan, assigned objectives to staff with necessary resources, and is now holding regular meetings to monitor progress toward success criteria. 
Option a: Planning. This would involve setting goals and outlining what needs to be done before action. Since the scenario describes ongoing monitoring rather than initial goal-setting or outlining the plan, this option doesn’t fit the current activity.
Option b: Leading. Leading focuses on directing and motivating people to achieve goals, including communication and influence. While some elements of leadership may be present, the core activity described—tracking progress against criteria—points more specifically to oversight rather than motivational influence.
Option c: Controlling. Controlling is the POLC function that involves monitoring performance, comparing it with standards or criteria, and taking corrective actions as needed. Tracy’s regular progress meetings to assess advancement toward success criteria align precisely with this function.
Option d: Organising. Organising deals with arranging resources and tasks, establishing structure, and allocating roles. Tracy has already assigned objectives and resources, which relates to organising, but the ongoing monitoring reflects controlling rather than organising.
In summary, the key activity described is monitoring and ensuring progress toward predefined criteria, which corresponds to the controlling function in POLC.

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