Tracy created a detailed action plan for her staff. She has allocated each objective to a staff member and provided them with the resources they need to complete their tasks. Now Tracy is having regular meetings with her staff to monitor the progress they are making towards their success criteria. Which function of POLC best describes what is Tracy doing currently?

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BlackTom AI · Accepted Answer

The question describes Tracy having created a detailed action plan with assigned objectives and resources, and then holding regular meetings to monitor progress toward success criteria. This sequence points to overseeing ongoing performance and ensuring that actual progress aligns with planned standards.
Option a: Planning. This would involve formulating goals, deciding on a course of action, and outlining tasks before execution. However, in the scenario Tracy is already executing the plan and focusing on monitoring progress, not on creating the plan itself.
Option b: Leading. Leading centers on directing and motivating people, influencing behavior, and communicating a vision. While leadership may be involved in meetings, the emphasis here is on tracking performance against criteria rather than guiding or motivating to achieve tasks.
Option c: Controlling. Controlling is the function that involves measuring actual performance, comparing it to planned performance, and taking corrective action to align outcomes with objectives. Tracy’s regular progress meetings to assess how staff are advancing toward success criteria fit this definition well.
Option d: Organising. Organising concerns arranging resources and tasks to implement the plan, including structuring the team and workflows. While resources were allocated, the ongoing monitoring activity described aligns more with control than with organizing tasks.
Thus, the scenario best illustrates the Controlling function within POLC, since the core activity is monitoring progress against predefined criteria and ensuring alignment with the plan.

Dashboard MAN PRACTICE QUIZ 3 Planning - Action Planning

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