Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?

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Question restatement: Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?

Option 1: training and development. This choice focuses on building skills and capabilities to perform new tasks, which helps adoption but does not specifically center on countering misinformation as the root cause of resistance. It targets competency rather than addressing misconceptions directly.

Option 2: cooptation and manipulation. This option involves bringing resisters on board through coercive or deceptive means, which is unethical and undermines trust. It does not reflect a constructive assumption about misinformation; rather, it exploits or hides motives, making it an inappropriate tactic for addressing resistance.

Option 3: education and communication. This pair directly targets misinformation by informing people and clarifying the reasons for change, benefits, and processes. It aligns with the idea that resistance stems from incomplete or incorrect information and seeks to rectify that through clear messaging and knowledge sharing.

Option 4: teaching and advancement. While teaching can help convey ideas, “advancement” is vague here and this option does not explicitly emphasize correcting misinformation about the change. It’s more about progression, not specifically misinformation-driven resistance.

Option 5: facilitation and support. Facilitation and support focus on easing the transition, providing resources, and assisting people through the change. Although helpful, this choice does not inherently target misinformation as the root cause; it emphasizes ease of transition rather than informational correction.

Summary reflection: Among the listed tactics, only education and communication explicitly addresses correcting incorrect beliefs or gaps in understanding that fuel resistance, by informing stakeholders and fostering open dialogue. The other options either address different aspects of change management or fall into ethically problematic or less targeted approaches.

Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?

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Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?

View Explanation

Log in for full answers

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True or False? To increase success, it is best to organize the change process into three stages: creating a climate for change, engaging employees while transitioning into the change, and sustaining change.

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