Questions
Questions

FA25: AVIA-78 Sec 01 - Intro Aviation Mgmt Final Exam (In Class Only)

Single choice

Alberto is advising a new FBO owner about the importance of visual presentation. According to aviation business standards, why should appearance, signage, and employee dress not be overlooked?

Options
A.Because most customers choose an FBO solely based on fuel price, not appearance
B.Because uniforms are required only at large international airports
C.Because signage and dress codes have no influence on customer confidence or professionalism
D.Because poor appearance can significantly harm potential business, while professional presentation strengthens the company’s image
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Step-by-Step Analysis
The question concerns why, in aviation business standards, appearance, signage, and employee attire should not be overlooked when advising a new FBO owner. Option 1: 'Because most customers choose an FBO solely based on fuel price, not appearance' This presents an oversimplified view. While price is a factor, customer confidence and perceived professionalism are strongly influenced by appearance and signage. Dull or incon......Login to view full explanation

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