Questions
Homework:Chapter 11 In Class
Multiple fill-in-the-blank
Part 1Reliability is often included in service level agreements (SLAs) when an organization is outsourcing. The toughest thing is to decide how much reliability is enough. Consider the objective of availability or uptime. What is the difference between 9595%, 9999%, 99.9999.99%, and 99.999999.9999% availability? Hint: Think in terms of what those levels of availability mean in terms of annual downtime. (Use a 365 day year. Enter the downtime in % to 4 decimal places, X.XXXX%. Round the days to 6 decimal places, X.XXXXXX.) Part 1 [table] | Save Accounting Table... | | + | Copy to Clipboard... | | + [/table] [table] Level of availability (%) | Downtime in % | Downtime in days 95% | | 99% | | 99.99% | | 99.9999% | | [/table] Save Accounting Table...+Copy to Clipboard...+Level of availability (%)[Fill in the blank][Fill in the blank][Fill in the blank][Fill in the blank][Fill in the blank][Fill in the blank][Fill in the blank][Fill in the blank] [IMPORTANT INSTRUCTION] When returning answers, provide an array for [Fill in the blank] positions ONLY. Skip [Account] cells (these are dropdowns). If a [Fill in the blank] should be empty, return an empty string "" as a placeholder. The array length should equal the number of [Fill in the blank] cells, not total cells.

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To approach this question, I’ll break down how availability percentage translates into annual downtime, using a 365-day year, and then map that to both a percentage downtime and a duration of downtime in days for each availability level.
95% availability:
- Downtime in %: With 95% availability, the system is unavailable 5% of the time. This is computed as 100% - 95% = 5.0000%. The value must be expressed to four decimal places, so we keep 5.0000%.
- Downtime in days: 5% of 365 days......Login to view full explanationLog in for full answers
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